Integrated Support Agreement
Integrated Support Agreement (ISA)
WHAT IS AN ISA?
Combine all of your services and support needs into one simple agreement, and receive the assistance you need, the way you need it. Become an Integrated Support Customer and gain the benefits of a comprehensive, customizable program made just for you.
With a single agreement you’ll save time and money by maximizing the value of your agreements and bundling the services you need. Interested in learning more? Email us at solutions@cbtcompany.com, or click below to schedule a 30-minute discovery call with a CBT Specialist.
With a single agreement you’ll save time and money by maximizing the value of your agreements and bundling the services you need. Interested in learning more? Email us at solutions@cbtcompany.com, or click below to schedule a 30-minute discovery call with a CBT Specialist.
CBT Customers who choose multi-year ISA contracts receive an averaged $91,000 in benefits,
over the usage price of their contracts!
BENEFITS OF AN ISA
24×7 REMOTE SYSTEM SUPPORT
- 24X7 access to technical resources by all employees
- Receive help quickly via dedicated support professionals from CBT and Rockwell Automation®
INCLUSIVE ANNUAL REPAIR AGREEMENT
- Manage maintenance repairs and budget
- Lower maintenance costs
- Eliminates need for multiple purchase orders
CONTRACT USAGE ANALYTICS & REPORTS
- Visibility and insight to take more effective action based on current usage
FIELD ENGINEERING SERVICES
- Troubleshoot issues on site
- Proactive maintenance
INSTALLED BASE EVALUATION & PARTS MANAGEMENT AGREEMENT
- Understand your automation installed base
- Drive asset modernization
TRAINING & WORKFORCE DEVELOPMENT
- Increase skill set with changing technology
CUSTOMIZED OPTIONS FOR YOUR BUSINESS NEEDS
Your success is our success. Each ISA is individually tailored to your business’ unique needs. CLICK HERE to learn more about the collection of services available for bundling, and how you can make an ISA work for you.
Ready to talk to a CBT Specialist? Schedule a 30-minute discovery call today!
